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#ffffff1a;border-radius:12px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;font-size:16px;display:flex}.login-feature__title{color:#fff;font-size:14px;font-weight:600}.login-feature__desc{color:#c7cdd9bd;margin-top:3px;font-size:12px;line-height:1.6}.internal-chat{background:var(--workbench-bg);grid-template-columns:320px minmax(0,1fr);gap:16px;height:100%;min-height:0;padding:16px;display:grid}.internal-chat__side,.internal-chat__main{border:1px solid var(--line-strong);min-height:0;box-shadow:var(--shadow-soft);background:#fff;border-radius:22px;flex-direction:column;display:flex;overflow:hidden}.internal-chat__head{border-bottom:1px solid var(--line-strong);background:#fff;justify-content:space-between;align-items:center;padding:15px 16px;display:flex}.internal-chat__title{color:var(--ink);font-weight:700}.internal-chat__list,.internal-chat__messages{flex:1;min-height:0;overflow-y:auto}.internal-chat__messages{background:#f5f7fa;padding:18px 22px}.internal-chat__empty{flex:1;justify-content:center;align-items:center;display:flex}.internal-chat__item{cursor:pointer;transition:background-color var(--motion-base) var(--ease-out);border-bottom:1px solid #eef2f7!important;padding:12px 16px!important}.internal-chat__item:hover{background:#f8fafc}.internal-chat__item--active{background:var(--primary-50)}.status-dot{background:#9ca3af;border-radius:50%;width:6px;height:6px;margin-left:6px;display:inline-block}.status-dot--online{background:#22c55e}.internal-chat__input{border-top:1px solid var(--line-strong);background:#fff;gap:10px;padding:14px;display:flex}.internal-bubble-row{animation:message-in .24s var(--ease-out);justify-content:flex-start;margin-bottom:10px;display:flex}.internal-bubble-row--self{justify-content:flex-end}.internal-bubble{max-width:min(64%,680px);color:var(--text);word-break:break-word;background:#fff;border:1px solid #e3e8f0;border-radius:16px 16px 16px 6px;padding:9px 13px;font-size:14px;line-height:1.5;box-shadow:0 8px 18px #0f172a0d}.internal-bubble--self{border-color:var(--primary);background:var(--primary);color:#fff;border-bottom-right-radius:6px;border-bottom-left-radius:16px;box-shadow:0 12px 24px #165dd833}.internal-bubble__status{opacity:.7;margin-left:6px;font-size:11px}.mention-title{color:var(--ink);font-weight:600}.mention-conversation{color:var(--muted);margin-left:8px;font-size:13px}.mention-preview{color:var(--text)}.mention-time{color:var(--muted);margin-top:4px;font-size:12px}.widget-preview{width:100%}.widget-preview__shell{border:1px solid var(--line-strong);background:#f6f8fb;border-radius:20px;padding:16px}.widget-preview__window{border:1px solid var(--line-strong);background:#fff;width:100%;max-width:360px;overflow:hidden;box-shadow:0 14px 28px #0f172a1a}.widget-preview__head{border-bottom:1px solid var(--line-strong);align-items:center;gap:10px;padding:14px;display:flex}.widget-preview__logo{color:#fff;border-radius:10px;justify-content:center;align-items:center;width:32px;height:32px;font-weight:700;display:flex}.widget-preview__title{color:var(--ink);font-size:16px;font-weight:700}.widget-preview__sub{color:var(--muted);margin-top:2px;font-size:12px}.widget-preview__status{color:#047857;background:#eaf8ef;padding:10px 12px;font-size:12px}.widget-preview__body{padding:12px}.widget-preview__welcome{border:1px solid var(--line-strong);background:#f7faff;border-radius:14px;padding:12px}.widget-preview__welcome-title{font-weight:700}.widget-preview__welcome-text{color:var(--muted);margin-top:4px;font-size:12px}.widget-preview__grid{gap:6px;margin-top:10px;display:grid}.widget-preview__faq,.widget-preview__field{border:1px solid var(--line-strong);background:#fff;border-radius:10px;padding:7px 10px;font-size:13px}.widget-preview__actions{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.widget-preview__chip{background:#fff;border:1px solid #dde3ec;border-radius:999px;padding:5px 10px;font-size:12px}.widget-preview__states{grid-template-columns:1fr 1fr;gap:8px;margin-top:10px;display:grid}.widget-preview__state{color:#4b5563;background:#f9fafb;border:1px solid #e5eaf2;border-radius:12px;padding:10px;font-size:12px}.widget-preview__state--queue{color:#92400e;background:#fff8e8;border-color:#f4c979}.widget-preview__state-text{margin-top:4px}.widget-preview__chat{align-items:flex-end;gap:8px;margin-top:12px;display:flex}.widget-preview__avatar{width:28px;height:28px;color:var(--primary);background:#eef5ff;border-radius:50%;justify-content:center;align-items:center;display:flex}.widget-preview__bubble{background:#f1f3f7;border-radius:14px 14px 14px 5px;padding:8px 12px}.widget-preview__prechat{border-top:1px solid var(--line-strong);gap:6px;margin-top:12px;padding-top:10px;display:grid}.widget-preview__prechat-title{font-size:13px;font-weight:700}.widget-preview__field{color:var(--muted);font-size:12px}.widget-preview__foot{border-top:1px solid var(--line-strong);color:#9ca3af;text-align:center;padding:8px 12px;font-size:12px}.widget-preview__button-wrap{margin-top:14px;display:flex}.widget-preview__meta{color:var(--muted);font-size:12px}.widget-preview__mobile{border:1px solid var(--line-strong);background:#fff;border-radius:18px;max-width:260px;padding:12px}.widget-preview__mobile-title{color:var(--muted);margin-bottom:8px;font-size:12px}.widget-preview__mobile-window{border:1px solid var(--line-strong);overflow:hidden}.widget-preview__mobile-head{color:#fff;padding:10px 12px;font-weight:700}.widget-preview__mobile-body{min-height:96px;color:var(--muted);padding:12px}@media (width<=1280px){.chat-layout{grid-template-columns:320px minmax(0,1fr)}.chat-layout__panel{display:none}}@media (width<=900px){.app-side{width:72px;padding:14px 8px}.app-side__item{justify-content:center;padding:0;transform:none}.app-side__label{display:none}.chat-layout{grid-template-columns:1fr;gap:12px;padding:12px}.chat-layout__list{min-height:240px;max-height:38vh}.message-bubble{max-width:82%}.split-layout,.internal-chat{grid-template-columns:1fr}.login-screen{grid-template-columns:1fr;overflow:auto}.login-brand{min-height:360px;padding:36px}.login-panel{padding:28px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}